FAQs

Common questions, answered plainly

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Most straightforward shipments clear within 1–3 business days once documentation is complete and duties are assessed. Complex or first-time import categories can take longer — we'll flag this at quote stage.

Typically a commercial invoice, packing list, and bill of lading or airway bill. Certain goods need additional permits — we'll tell you exactly what's required once we know what's shipping.

Yes — we clear and forward both inbound and outbound shipments across air, sea and road.

Our online tracking is being built out. In the meantime, submit your reference on the Track Shipment page and our team will confirm status by email or WhatsApp.

FCL (full container load) means your cargo has a container to itself — more cost-effective for large volumes. LCL (less-than-container load) shares container space with other shipments, which suits smaller volumes but takes slightly longer to consolidate.

Yes — we handle door-to-door cargo from Europe, the USA, Dubai and China into Pakistan, with customs clearance included in the quoted price.

Fill in the quote request form with your origin, destination and cargo details. We typically confirm pricing within one business day.

Lynx Express is our in-house courier partner, handling smaller international parcels with guaranteed delivery timelines alongside our main freight and clearance services.